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Frequently Asked Questions
CHGM’s Office Move & Changes in Services
Why did we move?
- We were one of four organizations chosen to launch the Family Homelessness Prevention Program, and that launch—in addition to our other broadening services—caused us to outgrow our existing office spaces.
- We will continue to maintain our services at Shirley’s Place Day Hospitality Center, will continue to provide services during the breakfasts hosted by Our Daily Bread at the Capitol Hill United Methodist Church, and all other services provided directly in the community.
Who is paying for this move?
- The CHGM staff and board planned, budgeted, and stewarded our resources very carefully for this move—as it has been nearly five years in the making!
- With the continued support of loyal donors, we will be able to maintain our new space.
Who is on the premises of the 2nd Street office?
- The new office houses our administrative staff and staff working in our Family Homelessness Prevention Program and programs for families transitioning out of homelessness., a total of approximately 23 staff, fellows, and contractors.
- Clients must be referred to CHGM from the DC Department of Human Services or The Community Partnership for the Prevention of Homelessness. Services are by appointment only. We cannot serve walk-ins or people without referrals.
- Only our family programs are housed on 2nd Street. Homeless individuals will continue to receive services through our Street Outreach Program and Shirley’s Place, our day hospitality center.
- Clients will enter the building through a secure main door, and then wait for appointments in CHGM’s waiting room on the 3rd floor of the building.
Clients are asked to avoid bringing children to their appointments unless no other arrangements can be made.
- CHGM maintains a collection of books and toys to occupy children who do have to tag along.
What types of services are provided out of the new office?
- CHGM provides supportive services to prevent family homelessness and to assist families in transitioning out of homelessness and maintaining long term, stable housing
- Specific support may include:
- Emergency financial support to prevent eviction or loss of utility services;
- Short-term financial assistance for things that will help clients achieve long-term self-sufficiency, such as fees for books and education and training programs, security deposits, or childcare;
- Mediation to stabilize current housing with supportive family members;
- Connecting clients to other social services support, including job training, education, substance abuse treatment, mental health care, etc;
- Life skills workshops on topics such as parenting, budgeting, nutrition, and self-advocacy in the medical and mental health care systems;
- A parenting and substance abuse support group.
How do clients arrive at the office?
- Our clients almost exclusively use public transportation. Our new office is conveniently located within a short walk from Union Station Metro station (Red line). We are also convenient to the following Metrobus routes: X8, 96, D6, as well as the DC Circulator Union Station-Navy Yard.
What are typical office hours?
- We see clients Monday through Friday from 8am to 1pm and from 2pm to 5pm. We close for lunch from 1pm-2pm each day.
CHGM History, Community Involvement & Volunteer Opportunities
How will my community benefit from CHGM?
- We are providing humane and financially responsible solutions to homelessness in our community, and are actively working to end homelessness for individuals and families throughout DC.
- We provide opportunities to volunteer and contribute to making Capitol Hill a great place to live and work.
- One popular volunteer activity is participation in our Homeless Assistance Response Team (HART), which trains and supports community members to do street outreach for our homeless neighbors. HART members help us both to provide for our clients’ immediate needs and to move chronically homeless individuals off the streets and into permanent supportive housing.
Who and what is CHGM?
- Capitol Hill Group Ministry (CHGM) is a vibrant, non-sectarian 501(c)(3) organization that has provided services to homeless and vulnerable individuals and families on Capitol Hill and across the District of Columbia for nearly 50 years.
- CHGM serves thousands of men, women, and children each year through our Shirley’s Place Day Hospitality Center, Street Outreach to chronically homeless individuals, and our Homelessness Prevention, Rapid Rehousing, and Permanent Supportive Housing programs for families.
Is CHGM a religious organization?
- Founded by Capitol Hill churches in 1967, a diverse range of faith communities continue to be among our most active supporters. While CHGM highly values our relationships with our congregational partners, CHGM is not itself a faith-based organization.
- CHGM works closely with and is supported by a wide range of religious and secular organizations, large and small businesses, and caring individuals of all stripes who desire to serve their homeless neighbors and pursue long-term solutions to homelessness.
How can I get involved and make a difference in my Capitol Hill community?
- Make a recurring or one-time donation via our secure online donations page.
- Join our Homeless Assistance Response Team (HART) or choose one of our other volunteer opportunities.
- Have a volunteer idea we haven’t thought of yet? Contact Abby Sypek, CHGM’s Community Engagement Manager, at firstname.lastname@example.org or (202) 544-0631 ext. 200.