Programs & Services

Below are summaries of CHGM’s programs. With the exception of Shirley’s Place, Street Outreach, and Community Engagement, our programs are available through referral only.

Family Homelessness Prevention Program

Our Prevention Program stabilizes families at risk of becoming homeless through mediation, flexible financial assistance and connecting them to supportive resources. Using a person-centered approach, our specialists work with families to create both short and long term housing plans so that they can avoid homelessness and having to enter the shelter system.

Referrals for our Prevention Program come from the Virginia Williams Resource Center. Families in Washington, DC experiencing housing instability should contact the Virginia Williams Resource Center.

Address: 920 Rhode Island Ave NE, Washington, DC 20018

Phone: (202)-526-0017

Family Re-Housing and Stabilization Program

The Family Re-Housing and Stabilization Program (FRSP), or Rapid Rehousing, is a program designed to provide short-term rental assistance to homeless families in DC. Clients work with our case managers to set goals for greater housing and economic self-sufficiency. Our staff and partners are available to provide employment preparation services, housing search assistance, transportation assistance, mental health services, educational or vocational training, and related services to help make the transition to self-sufficient living possible. Our families in our Family Re-Housing and Stabilization Program live in scattered site apartments throughout the District of Columbia.

Referrals for our Family Re-Housing and Stabilization Program come from The Community Partnership for the Prevention of Homelessness.

Homeless families in Washington, DC seeking assistance should contact the Virginia Williams Family Resource Center.

Virginia Williams Family Resource Center

920 Rhode Island Ave NE, Washington, DC 20018

Phone: (202)-526-0017

Permanent Supportive Housing, Shelter Plus Care

Our Permanent Supportive Housing Program, Shelter Plus Care, is designed to provide permanent housing and supportive services for homeless families in Washington, DC. The families in our Permanent Supportive Housing Program live in scattered site apartments, throughout the city, and pay a portion of their income towards their monthly rent. We provide ongoing resources so our families have the opportunity to experience stability, and lead healthy, fulfilling and productive lives. Families in our permanent supportive housing program receive subsidized housing along with intensive case management services, regular home visits, and workshops in order to maintain long-term stability.

Referrals for our Permanent Supportive Housing Program come from The Community Partnership for the Prevention of Homelessness.

Homeless families in Washington, DC seeking assistance should contact the Virginia Williams Family Resource Center.

Virginia Williams Family Resource Center

920 Rhode Island Ave NE, Washington, DC 20018

Phone: (202)-526-0017

ADA Accessible Shelter Units

In conjunction with the Department of Human Services, we operate four ADA accessible, apartment style, shelter units for families in Washington, DC. CHGM provides case management services to families during their shelter stay, and assists them transition into permanent housing.

Referrals for our ADA Accessible Shelter Units come from the Department of Human Services.

Homeless families in Washington, DC in need of a shelter placement should contact the Virginia Williams Family Resource Center.

Virginia Williams Family Resource Center

920 Rhode Island Ave NE, Washington, DC 20018

Phone: (202)-526-0017

Street Outreach

Our street outreach team serves chronically homeless individuals living in Ward 6, specifically in the Eastern Market neighborhood and at Union Station. Our team utilizes a person-centered approach to build and maintain relationships with our chronically homeless neighbors, and supports them in meeting their immediate needs and achieving their long term goals, including obtaining stable housing. Our team spends most of their time in the field, meeting clients where they are, accompanying them to goal-oriented appointments, and connecting them to community resources including mental health services, medical benefits, food stamps, SSI/SSDI and other supportive services. Our street outreach team partners with Unity Healthcare to connect our homeless neighbors with high quality medical care.

Our street outreach team is enhanced by our Homeless Assistance Response Team (HART), which is made up of vibrant and caring community volunteers. Learn how you can become a HART volunteer here!

For more information about our street outreach program, or to connect with an outreach worker, call 202-544-0631 ext. 202.

Shirley’s Place

Shirley’s Place is our day hospitality center which offers people experiencing homelessness a safe, healthy and dignified place to spend their day off of the street. Shirley’s Place provides access to showers, laundry, restrooms, mail service, phones, computers, lunch, and social service referrals. Located within Shirley’s Place is CHGM’s wellness coordinator who provides one on one counseling services, runs parenting and recovery support groups, and life skills workshops for our clients.

Shirley’s Place relies on the assistance of our compassionate and energetic volunteers to operate at maximum capacity. Learn different ways you can support Shirley’s Place here!

Shirley’s Place is located at 1338 G Street, SE Washington, D.C., 20003

Hours: Weekdays 8:00am-4:00pm

Phone: 202-544-3150

Community Engagement

Our Community Engagement work involves building relationships with individuals, faith-based and community organizations, and businesses as allies in our work. We provide education on homelessness and related issues; train community members to provide direct services to clients through our Homeless Assistance Response Team (HART) and helping at Shirley’s Place; and utilize their time and talents in a number of other ways. We also collaborate with individuals and peer organizations on nonpartisan advocacy to end homelessness in the District. CHGM values the input of people with real life experience of homelessness or housing instability, and works to include their voices in our advocacy. This work includes convening a consumer advocacy group for homeless individuals, sitting on the steering committee of The Way Home Campaign to End Chronic Homelessness, and active membership in the Fair Budget Coalition.